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Call Us Today! 337.232.2525
Maintenance Agreements
Routine health checks and preventive maintenance can help to extend the life and usefulness of your systems while helping to limit downtime.
Preventative Maintenance
Preventative Maintenance
Preventative Maintenance
One of our skilled technicians will ensure that each covered system has all of the necessary software updates, perform periodic hardware and software health checks, and verify that your systems and data are properly protected in the event of virus attacks or hardware failure!
Remedial Maintenance
Preventative Maintenance
Preventative Maintenance
Our technicians are always on the look out to prevent downtime causing issues before they happen to make sure you stay up and running. If during the course of their preventative maintenance an issue is noticed, they will work to resolve it quickly before you even have to notice it might become an issue!
Problem Resolutions
Reduced Rates and Priority Support
Reduced Rates and Priority Support
Some times the unexpected happens and there is nothing you can do to prevent it. When that happens, our technicians are ready find resolutions to get you back up and running as soon as possible!
Reduced Rates and Priority Support
Reduced Rates and Priority Support
Reduced Rates and Priority Support
Our goal is to make sure that you receive fast, quality service for great prices. Our commitment to providing excellent customer service is only exceeded by our commitment to quality!
Tiers
Workstations, Servers, & Networks
Workstations, Servers, & Networks
Workstations, Servers, & Networks
Bronze
No Pool of Support Hours
Monthly Maintenance (Remote Only)
Silver
Pool of Support Hours (Expires Monthly)
Monthly Maintenance (Remote Only)
$25 Trip charge for all onsite visits
$10 Off Standard Published Rates
Gold
Pool of Support Hours (Expires Monthly)
Monthly Maintenance (Onsite)
$25 Trip charge for additional onsite visits
$20 Off Standard Published Rates
Priority Response
Platinum
Pool of Support Hours (Expires Quarterly)
Monthly Maintenance (Onsite)
No trip charge for additional onsite visits
$20 Off Standard Published Rates
Highest Priority Response
Avaya Phone Systems
Workstations, Servers, & Networks
Workstations, Servers, & Networks
Bronze
2 Adds, Moves, & Changes
No Pool of Support Hours (Expires Monthly)
Monthly Health Check (Remote Only)
$25 Trip charge for all onsite visits
Silver
5 Adds, Moves, & Changes
Pool of Support Hours (Expires Monthly)
Monthly Health Check (Remote Only)
$25 Trip charge for all onsite visits
$10 Off Standard Published Rates (Telco Only)
Gold
10 Adds, Moves, & Changes
Pool of Support Hours (Expires Monthly)
Monthly Health Check (Remote Only)
$25 Trip charge for onsite visits
$20 Off Standard Published Rates (Telco Only)
Priority Response
Platinum
20 Adds, Moves, & Changes
Pool of Support Hours (Expires Monthly)
Monthly Health Check (Remote Only)
No trip charge for onsite visits
$20 Off Standard Published Rates (Telco Only)
Highest Priority Response
Request an Estimate
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