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Call Us Today! 337.232.2525
Service Rates
We believe in transparency — that’s why we never hide our rates!
Our Managed Services Agreements (MSA) deliver proactive support that reduces downtime and keeps your business running smoothly — all at a predictable monthly recurring rate based on the number of devices you have and the level of support you need.
Prefer to pay as you go?
Unlike most IT companies, we also offer hourly rates with no monthly minimums required.
Rates are subject to change without notice. Please confirm rates when making your appointment.
MSA RATES
Monthly Recurring & Based on Number of Devices
Bronze Tier
$35/Workstation
- Unlimited Automated Support
- Managed Windows Updates
- Managed Business Grade Antivirus
Silver Tier
$50/Workstation
Bronze +
- Monthly Pool of Support Hours (Remote Only)
- Discount Hourly Service Rates
- Offsite Backup (Up to 1 Devices)
- Service Provider Interaction
Gold Tier
$100/Workstation
Silver +
- Monthly Pool of Support Hours (Remote & Onsite Only)
- Discount Hourly Service Rates
- Offsite Backup (Up to 3 Devices)
- Virtual IT Manager (includes Service Provider Interaction)
Platinum Tier
$150/Workstation
Gold +
- Monthly Pool of Support Hours (Remote, Onsite, & After-hours)
- Discount Hourly Service Rates
- Offsite Backup (Up to 5 Devices)
- Virtual CTO (includes Service Provider Interaction)
Custom Tier
Ask For Pricing
Don't see an option that meets your exact needs? Let us know and we’ll design a custom package tailored to your business.
Hourly rates
For Non-MSA Clients Only
Basic (T1)
$200/Hour
Basic Support – Workstation, Unmanaged Network Devices, Printers, Structured Cabling, VOIP, etc.
Advanced (T2)
$250/Hour
Advanced Support – Servers, Managed Network Devices, Network Rack Cabling, Fiber Termination, etc.
Specialty (T3)
$300/Hour
Specialty Support – Legacy Software/Equipment, Cybersecurity, Virtual CTO, etc.
Project Rates
Please contact us for specific details and pricing.
Additional Rate Information
Please contact us for specific details and pricing.
Minimums and Billing Intervals
Remote work is billed in 15-minute increments, with a 15-minute minimum.
Onsite work is billed in 15-minute increments, with a 1-hour minimum.
Afterhours Support
This includes any work requested to be performed outside of our standard business hours.
- Work will be billed at 1.5x the standard rate.
- Minimums: 1 hour remote OR 2 hour onsite
Holiday Support
This includes any work requested to be performed after close of business for a holiday until the scheduled reopening.
- Work will be billed at 2x the standard rate.
- Minimums: 2 hour remote OR 4 hour onsite
Travel Expenses
Work requiring travel outside of Lafayette Parish may be billed at $100 per hour, round-trip. The client may also be responsible for all airfare, any necessary overnight accommodations, etc.
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