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      • About Us
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    • Services
      • Consulting & Projects
      • Managed Services
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    • Support
      • Client Portal
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      • eWaste Recycling
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      • Tips from a TEK
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Total Network Technologies

Signed in as:

filler@godaddy.com

  • Home
  • About Us
    • About Us
    • Our Team
    • Employment
  • Services
    • Consulting & Projects
    • Managed Services
    • IT Service Rates
  • Support
    • Client Portal
    • Remote Support
    • Submit Ticket
    • Secure Upload
    • Informational Materials
  • Community
    • eWaste Recycling
    • TEKFGC
    • Tips from a TEK
  • Contact Us

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We believe in transparency — that’s why we never hide our rates!

Rates are subject to change without notice. Please confirm rates when making your appointment. 

 

Effective January 1, 2026, we will no longer provide IT support for residential customers unless they are covered by an active Managed Services Agreement (MSA).


Additionally, please note that we do not provide support for Mac computers.

Hourly rates

For Non-MSA Clients Only

Basic (T1)

$175/Hour

Basic Support – Workstation, Unmanaged Network Devices, Printers, Structured Cabling, VOIP, etc. 

Advanced (T2)

$225/Hour

Advanced Support – Servers, Managed Network Devices, Network Rack Cabling, Fiber Termination, etc. 

Specialty (T3)

$275/Hour

Specialty Support – Legacy Software/Equipment, Cybersecurity, Virtual CTO, etc.


Project Rates

Please contact us for specific details and pricing.

Additional Rate Information

Please contact us for specific details and pricing.

Minimums and Billing Intervals

Remote work is billed in 15-minute increments, with a 15-minute minimum. 

Onsite work is billed in 15-minute increments, with a 1-hour minimum. 

Afterhours Support

This includes any work requested to be performed outside of our standard business hours.

  • Work will be billed at 1.5x the standard rate.  
  • Minimums: 1 hour remote OR 2 hour onsite

Holiday Support

This includes any work requested to be performed  after close of business for a holiday until the scheduled reopening. 

  • Work will be billed at 2x the standard rate.  
  • Minimums: 2 hour remote OR 4 hour onsite

Travel Expenses

Work requiring travel outside of Lafayette Parish may be billed at $100 per hour, round-trip. The client may also be responsible for all airfare, any necessary overnight accommodations, etc.


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